Quality is the core of our Customization Business - on every level
Since its inception, IDT Systems has committed itself to delivering quality products that define the industry standards so far as specifications for surface decoration and durability are concerned. Our materials, processes and products meet or exceed global health and safety standards. Our worldwide manufacturing and supply chains are vertically integrated and in no instance or location do we allow the use of child labor or the existence of adverse working conditions. We maintain a strict a environmental policy that emphasizes sustainability and recycling and that ensures that all our systems and product design innovations take account of potential carbon footprint impacts.
We are very mindful of our product liability responsibilities and that it behooves responsible business management to ensure that the products they sell meet global health and consumer safety requirements. As a consequence we meet all relevant Reach and RoHs requirements and maintain our TUV qualification.
We emphasize this commitment because we find that many in out industry pay only token gesture to these standards. By contrast, IDT continuously re-invests in quality, design and product innovation.
We guarantee the quality and performance of our systems and products and stand behind those guarantees. We are manufacturers and not resellers of low cost products made by others.
Our customers have embraced these high quality standards and they routinely expect to achieve manufacturing yields in excess of 96% using our systems and our component products. Consequently they avoid the adverse impact of rejected products or rework on their bottom line profitability.
Issues with dissatisfied customers who do not buy again or of volumes of returned product are always a definable risk when low quality systems or products are employed. Our customers completely avoid these issues along with any adverse impacts on our customers’ own brands.
We are proud of the quality of the systems and products we produce and, while we recognize that acquisition costs are always important, our customers routinely achieve rapid ROI and gross margins in excess of 50% using our systems, processes and products.
Likewise our volume pricing and payment terms are flexible and are great tools in helping our customers to meet their market pricing objectives.